About Us

Overview

ServiceTycoon is a Software-as-a-Service (SaaS) offering from ClickSoftware, the worldwide market leader in delivering innovative service management solutions across many industries and geographies.  Today, over 200,000 service professionals use our solution to increase productivity and customer satisfaction, while driving down costs.

Run your business like a big shot with ServiceTycoon, our solution tailored for the unique needs of small and medium-sized service companies.

ServiceTycoon addresses the three main reasons WHY service companies continue to use paper work orders and whiteboards for scheduling:

  • Need for an easy solution: ServiceTycoon is intuitive and simple to use. It works the way you do, so you will be an expert in minutes, as will your techs and other office personnel.
  • Time-to-value: Our SaaS delivery gives you immediate use of the system with your existing computers. There is nothing to buy or install. You are up and running in minutes, not days or weeks.
  • Real-time updates: Your whiteboards quickly becomes out-dated, but our service is available 24/7 allowing you visibility to accurate information at any time.

WHAT we bring you is the information you need most, when you need it, where ever you are, for timely decisions and happy customers. Specifically, we deliver the most important information a service company needs:

  • Schedules: Up-to-date, flexible enough to make changes, and available for everyone to see.
  • Billing: Done quickly after service is performed, so you get paid as soon as possible.
  • Customer Information: Keep track of customers, estimates, history of work done, etc. Your customers will come to rely on you for future work and new projects alike.

HOW we deliver ServiceTycoon to you is through an online, dependable service. Any time you want information, it is available and up-to-date. You will have instant access to your customer information, your service team’s updates, and the status on all work being done… all of this is accessible from your home, your car, or even the beach.

WHEN you most need the service is now! If you are ready to make the change from paper work orders, jammed filing cabinets, and white boards, it is time for ServiceTycoon.

Contact us to learn more about ServiceTycoon or other ClickSoftware products and services.